Myrtle Beach, SC – April 22 – 24, 2022
When it comes to a retreat, nobody does it better than Alpha Direct Agency. This year we introduced the first ever CE Team retreat. The weekend event built around our 8 Customer Experience Team member included food, fun, workshops, sight seeing, travel and other leisure.
While “upgrading our excellence” was the tag of the event, its focus was understanding “The Customer Lifecycle” because our service team has a greater impact in retaining our customers with three (3) times more touchpoints in the customer’s experience.
The event which was held in sunny Myrtle Beach, South Carolina took months to plan; remarked the event’s host and CE Team Manager Nancy Ruiz. With the help of Yinette Betances our company’s operations director, our team was greeted with “Team AweCEome” branded gifts and tees. #alphadirectagency #teamaweCEome #Teamwork #retreat
Alpha Direct Agency has always operated with a mantra of doing more for our clients. In January of 2022, we decided to bring Pet Insurance to them and who better to partner with than the #1 Pet Insurer in America - Nationwide Insurance Company.
As pet lovers ourselves, we understand the value of having proper insurance in place for our furry family members. We seldom observe their pain till they have progressed to the point of immediate attention because they are mostly nonverbal and having pet insurance can help the family deal with the surprise charges.
Through this partnership we can bring Pet Insurance to our customers throughout the 18 states we are licensed, and Nationwide makes us look good. We have many insurance companies in Partnership and while they all want the attention of our customers, this is one of the ways Nationwide stands out in the crowd.
Nationwide’s Pet Insurance https://agency.petinsurance.com/alphadirect allows you to visit any Vet for care. They provide insurance for dogs, puppies, cats, or kittens. We are proud to bring this level of reliable pet insurance to our clients. If you need a quote, you can use the link in this paragraph or visit our website www.alphadirectagency.com and look for Pet Insurance under quotes. It is yet one more way Nationwide is on your side.
Feb 24, 2022 -Since our inception, we have formed strategic partnerships that align with our long term growth vision. For many years Philadelphia Insurance Company has been on our list of carriers however, this year in keeping with our growth goals for 2022 we have deepened that partnership.
- Jan 17, 2022
Good question. Let me begin by stating that Alpha Direct Agency is anything but your regular neighborhood Insurance Agents. Founded by an African/minority business owner Emmanuel Osuyah, the company continues to defy possibility stereotypes. We are a reflection of the real diverse and dynamic world around us.
If you have experienced financial hardship due to the COVID-19 pandemic and you are not able to pay your premium at this time, please call your insurance company or call our office (212)-568-5700 to help you with your policy. Your insurance company has special provisions in place. Cancelation has temporarily been suspended so please call to get additional information regarding the payments.
Alpha Direct Agency LLC Earns Designation as a Great Place to Work-Certified™ Company
New York City, NY – April 15, 2020 – Alpha Direct Agency, a privately-owned Insurance Brokerage in New York City, committed to providing quality insurance products for individuals, families, and businesses today announced that it is Great Place to Work-Certified™.
Great Place to Work is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust. Using anonymously validated employee feedback gathered with Great Place to Work’s rigorous, data-driven methodology, 9 out of 10 employees at Alpha Direct Agency confirmed that they consistently enjoy a positive experience at work, trust in the Company’s leadership, and actively participate in creating the company’s vibrant workplace culture.
“We are humbled to be Great Place to Work-Certified™,” says Emmanuel Osuyah, Founder at Alpha Direct Agency. “I won’t attempt to take credit for this accomplishment because the truth is that our workplace culture is fertilized by each member individually curating the group experience which translates into a place everyone feels comfortable and accepted. We make the employee experience a priority every day.”
“We congratulate Alpha Direct Agency, on their Certification,” said Sarah Lewis-Kulin, Vice President of Best Workplace List Research at Great Place to Work. “Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”
Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognize Great Place to Work-Certified™ companies and the Best Workplaces™ in the US and more than 60 countries, including the 100 Best Companies to Work For® and World’s Best list; published annually in Fortune.
Alpha Direct Agency was established in 2004 and currently has offices in New York and North Carolina States. They maintain licenses and conduct business in 17 states in the USA; with additional offices planned for Miami Florida, the Dominican Republic and Ecuador. To learn more about Alpha Direct Agency LLC, visit www.alphadirectagency.com
In a Manhattan Times Interview about his second book titled "A Radical Faith" the company's principal describes a personal experience following a devastating accident in Nigeria. The near-fatal incident led him to the National Orthopedic Hospital where doctors promptly scheduled an amputation procedure. In this book, you will learn how belief in the impossible can lead to a significantly different, yet delightful outcome.
I read over 50 books a year and consume a lot of other informational material in various forms including ebooks, audiobooks, blogs, newspapers, and podcasts; therefore, it shouldn't surprise anyone that I am a product of the very same.
The audiobook version is expected to be available via the Audible App in March while the Spanish version is expected this April.
"So far the book has been well received and I am thankful to read feedback from its readers. The story is doing exactly what I hoped it would, and that is - inspire hope" says Emmanuel Osuyah.
Read more in a recent Manhattan Times interview of the author by following the link below. https://www.manhattantimesnews.com/radical-realityrealidad-radical/ purchase a copy at www.aradicalfaith.com
With a 6-hour all-hands meeting. In attendance; all Employees, the Founder, Guest Speakers, and a Marketing Rep.
By: Alpha Direct Agency LLC
NEW YORK - Jan. 3, 2020 - PRLog -- ALPHA DIRECT AGENCY KICKS OF 2020 with an amazing 6 hour "all hands" event. That has been the tradition in this company for the past 10 years says Emmanuel Osuyah the company's founder. Nothing says kickoff than having everyone together including our remote and international employees, exploring the road map for the year ahead.
All Employees listened attentively and yet interactively. Andrea Barrios one of the company's most decorated Agents said she leaves the meeting feeling like she attended an Apple product launch. The energy is palpable remarked Leo Vasquez founder of Soalife.com a curator of local art; who was a guest speaker at this year's kickoff. Pictured in the center-right in the purple sweater is Claudia Mendoza the founder of the "Mami Chula Social Club" - a private women's social club featured in the New York Times this fall of 2019. https://www.nytimes.com/2019/08/30/style/latina-nyc-club.html
As the Team at Alpha Direct Agency defines unique programs to bring young professionals into the insurance world through its own foundation, they also explored methods to grow the relationships they have with multiple A+ rated Insurance Companies.
The meeting ended to thundering applause from all present eager to take the first steps to kick off the year. Each member of the Team was given a copy of Jeffery Gitomer's masterpiece titled "Customer Satisfaction is Worthless, Customer Loyalty is Priceless" Each employee requested their fearless leader's dedication and autograph of their copy during the event.
Claudia shared some of the experiences from "Mami Chula" events and the inspiration behind the club. The meeting was adjourned with the Company's great place to work pledge.